Cloudflare Issues - Threat Monitoring Impacted

Incident Report for Kudelski Security

Resolved

The incident has been resolved and services are back to normal. We thank you for your patience and understanding.
Posted Oct 30, 2023 - 21:35 UTC

Identified

The cause of the incident has been identified and we are actively working on the resolution. According to the information available right now, we estimate the service should be fully back and functional within 2 hours. No events will be lost during the incident.
Posted Oct 30, 2023 - 21:05 UTC

Investigating

We are experiencing a service degradation on multiple technologies (Crowdstrike & Client Portal). We are currently investigating the incident and will update this page in the next 30 minutes. Please trust all our teams are actively working to a swift resolution of the degradation.
Posted Oct 30, 2023 - 20:46 UTC
This incident affected: Client Portal, Security Alert / Event Ingestion Pipeline / Managed System Access, and MDR ONE.