MDR One Resolute login issue

Incident Report for Kudelski Security

Resolved

Issue resolved, no more issue detected when accessing MDR One Rsolute.
Posted Dec 03, 2024 - 14:13 UTC

Monitoring

Issue seems to be fixed, setting the incident on monitoring state until resolution is confirmed by all internal teams.
Posted Dec 03, 2024 - 11:15 UTC

Identified

A workaround has been found.
Posted Dec 03, 2024 - 11:15 UTC

Update

We are still investigating this issue.
Posted Dec 03, 2024 - 10:54 UTC

Investigating

We are experiencing a service degradation on MDR One Resolute: Investigation might be delayed in some cases, but no events are lost. Some SLA might breach. We are currently investigating the incident and will update this page in the next 30 minutes. Please trust all our teams are actively working to a swift resolution of the degradation.
Posted Dec 03, 2024 - 10:17 UTC
This incident affected: Security Alert / Event Ingestion Pipeline / Managed System Access.